Warranty/Return Policy

Return policy:  Returns will be accepted within 30 days. For a full refund, please return your gear in undamaged condition. Any feedback that you can provide us will be greatly appreciated in order to better our production of holsters and customer service.

All holsters are created custom. You may have specific tastes and requests, please note such details on your comments or via email. We are happy to make adjustments to rentention and contour on a returned item. These items usually ship back to customers the same day they are recieved. There is no fee or charge related to these adjustments.

Warranty: If your holster becomes damaged or unusable for any reason at any time, we will perform the necessary repairs or replacement at no cost to you.

In regards to the above return conditions, the customer is responsible for the cost of shipping the holster or gear to us, and we will cover the return shipping to the customer.
In the rare and unlikely event that you have received a piece of gear that is incorrect or defective out of the box, we will cover all shipping costs necessary to replace the item in question.

If you have any unanswered questions regarding warranty, adjustments, or returns please emal me at joe@kaosconcealment.com.  

Fusion-S Warranty Information-

Your Fusion-S holster uses an industry first adhesive process to apply a fabric overlay. You can wash your holster with cold water and soap and air dry as needed. 

Take extra car when positioning your holster into place. Though you may be tempted to just insert your holster quickly into your pants, be sure to first allow room to first as this is not any other holster. Taking this extra step to will increase the longevity of your overlay. 

All Fusion-S holsters hold our same warranty and we will still adjust fit if needed, however, we cannot cover any peeling of the overlay. If your overlay peels over time or please contact us for reapplication methods.  All overlays can be removed with our instruction. Removal does not affect the function of the holster as it can still be worn as a regular Fusion holster. We value all of our customers and their opinions, feel free to contact us with any concerns.  

Call or text Joe at 661-496-3707 or email at joe@kaosconcealment.com.